My QR code doesn’t work

If your QR code isn’t scanning, don’t worry — it’s usually a quick fix.

Here are a few things to try:

• Check your lighting: Make sure there’s enough light and avoid glare or reflections on glossy paper.
• Hold your phone steady: Position the code within your camera frame and hold still for a few seconds.
• Clean your camera lens: A smudge can make the camera struggle to focus.
• Try another device: If it still doesn’t scan, try using a different phone or tablet.

If none of these work, simply visit the web address printed next to the QR code (if available) or Contact Us

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