The offer page says “expired” or “already redeemed”

Some WelcomeCo offers are exclusive, one-time-use, and often time-limited.

You might see “expired” or “already redeemed” for one of these reasons:

• The offer’s expiry date has passed.
• The offer has already been claimed and marked as used.
• The business has ended their participation in the program.

If you believe this is an error or your redemption was recent, Contact Us with the suburb, offer details and date you received it, and we’ll confirm it for you.